| CUSTOMER CARE
ewineasia.com
143 Tras Street #07-04
Lian Huat Building
Singapore 079024
Tel: (65) 62223977
Fax:
(65) 62516636
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| COOKIES
A
cookie is a message sent to your browser
from a Web server and stored on your computer's
hard drive. Most Internet sites use cookies.
We use cookies to store and track your
preferences; for instance, to remember
what you have placed in your shopping
cart. You can set your browser preferences
to reject all cookies, but this will prevent
you from using most customized services.
Cookies make your experience easier by
saving your preferences and passwords.
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Privacy
Policy
We
Do Not Share Your Personal Information
For each visitor to our Web page, our Web server automatically
recognizes the consumer's domain name and e-mail address (where
possible). We collect only the domain name, but not the e-mail
address of visitors to our Web page, the e-mail addresses of
those who post messages to our feedback form, the e-mail addresses
of those who communicate with us via e-mail, the e-mail addresses
of those who make postings to our customer service areas, aggregate
information on what pages consumers access or visit.
Specifying Purposes
Personal
data collected, will not be used for a new purpose unless we
obtain consent from our customers. We are the sole owner of
the personally identifiable information collected on this site.
We collect personally identifiable information for the sole
purpose of registering a user for our web site.
Consent
We
do not collect sensitive information from our customers. We
assure all customers that all personal information collected
would be used or disclosed only for the purposes for which it
was collected.
Limiting Collection
Only the
necessary personal data is collected from customers for business
purposes. Both the amount and the type of data collected shall
be limited to that which is necessary to fulfill the purposes
identified.
Limiting Use, Disclosure and Retention
We
will not disclose, share, transfer, sell or rent personally identifiable
information to any 3rd party. We do not send unsolicited marketing email
to our customers. Customers will occasionally receive email on special
promotions we hold. Out of respect for the privacy of our users, users
may opt-out of receiving these communications by replying to unsubscribe
in the subject line in the email. We do not keep personal data for longer
than is necessary for those purposes for which they are collected. We
have developed guidelines and implemented procedures to govern the destruction
of personal data that are no longer required to fulfill the identified
purposes. We do not use "cookies", web-bugs or any other tracking
technologies to collect information from users of our web site. We would
not display or make publicly available, whether through online directories,
customer lists or otherwise, the personally identifiable information
collected.
Registration
When you create an account on ewineasia.com,
we collect information that helps us identify you. At the initial
registration, we ask for your name, your email address, and
a password. When you purchase from us, we also ask for your
name, shipping address, telephone number, as well as your credit
card number and expiration date. This information is necessary
for us to process your order. We ensure our customers that all
personal information collected is accurate and kept up to date.
We do not maintain duplicate copies of personal information
in different systems.
Use of Information
From time
to time, we may use customer information for new, unanticipated
uses notpreviously disclosed in our privacy notice. If our information
practices change at some time in the future we will contact
you before we use your data for these new purposes to notify
you of the policy change and to provide you with the ability
to opt out of these new uses. Customers may prevent their information
from being used for purposes other than those for which it was
originally collected by calling us at the number provided above,
e-mailing us at the above address or writing us at the above
address.
Safeguards
We ensure our customers that appropriate
security safeguards are in place to protect personal data against
unauthorised access, misuse, disclosure, copying, use, alteration,
accidental loss or theft, destruction or damage. Only
authorised personals have access to our systems. Consultants,
contractors or other temporary employees do not have access
to the data.
Individual Access and Correction
We allow our customers the right to access their
personal information. Customers can access their personal information
by using their respective username and password to gain access to their
personal information.
If your personally identifiable information changes,
or if you no longer desire our service, you may correct, update or remove
your personal data at the member information page or by emailing our
Customer Support.
We will respond to our customer's request within a reasonable time.
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What's IP Address ?
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An
IP address is a number that is given
to your computer
when
you use the Internet. When you visit a particular
Web page at
ewineasia.com,
our server logs your IP address. We may log IP
addresses for the purposes of our own administration,
or to report certain web information (e.g., how
many visitors logged in to our Web site) in a
form that is not personally identifiable. |
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